The Challenge
By consolidating everything in one place, SponsorCX has helped SAMCO improve efficiency and enhance overall customer satisfaction. Users can quickly log into the system to track the status of assets and tasks they need to accomplish. The platform provides a clear, at-a glance breakdown of assets by sport or season, making it easy to track the status of each sponsor.
The Solution
SponsorCX offered a comprehensive solution tailored to Mohegan Sun’s unique needs in the sponsorship arena. The platform brought a transformative approach to help with streamlining all sponsorship-related processes into one platform, and more efficiently track inventory and rate cards.
Key Features
Fulfillment
The tasking feature within the fulfillment portal ensures that all assets are tracked properly, allowing the team to easily monitor the completion status during contract execution.
Scheduler
This feature allows assets to be assigned to individual events in a calendar view. This enables users to quickly view scheduled assets for any event, streamlining both planning and execution for SAMCO.
Inventory Management
The inventory management feature has been critical for tracking both available and contracted assets, significantly reducing error within the SAMCO team.