The Challenge
Scarlet Knight Enterprises previously lacked a centralized system for tracking all of their sponsors. Sponsors were managed using a mix of notes, Excel spreadsheets, and outdated methods, such as printing contracts and manually marking them as completed. This approach led to frequent human errors.
The Solution
By consolidating everything in one place, SponsorCX has helped Scarlet Knight Enterprises improve efficiency and enhance overall customer satisfaction. Users can quickly log into the system to track the status of assets and tasks they need to accomplish.
The platform provides a clear, at-a glance breakdown of assets by sport or season, making it easy to track the status of each sponsor
Key Features
Fulfillment
The tasking feature within the fulfillment portal ensures that all assets are tracked properly, allowing the team to easily monitor the completion status during contract execution.
Scheduler
This feature allows assets to be assigned to individual events in a calendar view. This enables users to quickly view scheduled assets for any event, streamlining both planning and execution for Scarlet Knight Enterprises.
Inventory Management
The inventory management feature has been critical for tracking both available and contracted assets, significantly reducing error within the Scarlet Knight Enterprises team.