Spencer is Manager of Customer Success at SponsorCX, where he leads the team of Customer Success Managers in delivering an exceptional experience for sponsorship organizations, while leading out on many of SponsorCX’s enterprise accounts. From guiding his team to working directly with customers, Spencer helps organizations strengthen their processes, get more from the platform, and successfully implement SponsorCX across their teams. Before joining SponsorCX, Spencer served as a Customer Success Manager at SalesRabbit, helping customers adopt technology, improve their processes, and get more value from the tools they use. With a background that also includes professional photography, Spencer brings a mix of customer experience, creativity, and problem-solving to helping sponsorship teams succeed.